Contact PetFinder Customer Service
PetFinder Phone Numbers and Emails
Toll-Free Number:
-
(800) 778-7462Privacy Inquiries
PetFinder Emails:
Customer Service
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Contact Information
PetFinder Website:
PetFinder Help Center:
Corporate Office Address:
Nestlé Purina PetCare
Checkerboard Square
St. Louis County,
Missouri
63164
United States
How Good is PetFinder's Customer Service?
Summary of PetFinder Customer Service Calls
155
TOTAL
CALLS
CALLS
00:06
AVG CALL
DURATION
DURATION
13%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call PetFinder?
Request for Information Question:
- “Questions about changing account information”
- “Inquiry on application”
- “To see how much it is to adopt a pet a kitten”
Account Question:
- “Can't log in”
- “Can't login you all sent me a story on a Chiweenie. I am interested in adopting.”
- “Log in”
Website/ Application Question:
- “Site is confusing”
- “Check if animal I sent application to adopt is still open can't find him now didn't hear back from revue coop Jericho was his name mixed breed”
- “My application I filled out doesn't give me the option to forward the app to the Henderson county animal shelter”
Product/ Service Question:
- “Need link to show how dogs we have to get dog food”
- “It's not working on my website”
- “Want to buy a dog”
Activation/ Cancellation Question:
- “Activation of rescue group”
- “Tried to unsubscribe several times”
Staff Question:
- “Unhappy with my service”
Shipping and Delivery Question:
- “Have not received Vet reccords for my dog. I adopted Tessa on May15 2033”
Other Question:
- “Contact info”
- “I have dogs that I can't take care of and I need somebody to pick them up dog and cats”
- “I want a human to talk to”
PetFinder